When Help Isn’t Helping

It’s great to have people in your life who want to help. I know how lucky I am to have friends and family who care, who check in, who ask what they can do. I am very fortunate.

But when you’re already overwhelmed, even the offer of help can add to the weight. Suddenly, instead of just managing my own list, I’m trying to come up with something for someone else to do so they feel helpful, because they genuinely want to be helpful. And that becomes one more responsibility, one more set of feelings to consider.

The other day, my mom offered to help. I told her I’d let her know if something came up. She gently pushed back and said I needed to find something for her to do—some way for her to contribute—because she needed to feel like she was helping.

And in that moment, my stress level doubled. What was meant as support felt like another to-do. Another thing to figure out. Another emotional dynamic to manage. The offer wasn’t helping; it was giving me more to carry.

I know some of this is me. I’ve never been good at asking for or accepting help. Maybe it’s because I don’t want to put anyone out. Maybe it’s because I feel like I should be able to handle it on my own. Maybe it’s because I don’t always feel worthy of the help being offered. Or maybe it’s that the help being offered doesn’t match the help I need in that moment, and then I feel guilty for not having a task ready.

There are so many obstacles in my way—my sense of responsibility, my discomfort, my self-doubt. I don’t want people to think I’m ungrateful. I don’t want them to think I don’t need them. I don’t want them to stop offering.

And sometimes, the truth is that what helps isn’t a task at all. Sometimes it’s just knowing someone is thinking of us. Sometimes it’s an invitation to grab a coffee or play tennis or step away from everything for an hour. Sometimes the help is simply the reminder that we’re not doing this alone.

But so often, help doesn’t feel like help. It feels complicated.

Maybe that’s because I don’t yet have a healthy relationship with accepting help. Maybe there’s something I need to learn about receiving care instead of only giving it.

Because the reality is: my son will likely always need support. I want him to grow up knowing he can ask for help without shame. I want him to feel worthy of help. I want him to see that needing support doesn’t mean he’s a burden.

I want to model that for him.

But I’m still figuring out how to do that while shielding him from the stress and overwhelm that comes with being the one who needs help. I’m still learning how to receive help without turning it into another source of pressure.

Maybe the lesson starts with accepting that I can’t do everything alone. And maybe the next step is allowing others—genuinely, openly, imperfectly—to help lighten the load in the ways they can.

Even if that means learning how to let help actually help.

We All Need Help Sometimes

Growing up with a busy, single mother and a rebellious, angry sister, I was used to not having help when I needed it, even when I asked for it. Eventually, I learned to internalize my struggle and figure out a solution. Externally, I looked like a clever, self-sufficient boy. Internally, I questioned whether I could depend on anyone for help or whether I was worthy of being helped at all.

That early programming stayed with me all my life and served me. The truth was that I was a clever boy, and I could figure things out. Those skills helped me navigate my childhood and transition to adulthood and a successful career. I was low-maintenance, a quick learner, hard-working, and productive.

That’s not to say that I never had help. Throughout my life, I’ve had many good teachers, bosses, and friends who were generous with their guidance and assistance. But I rarely asked for it, and when it was freely given, it often made me feel uncomfortable and that there was something wrong with me because I couldn’t do it by myself. Receiving help made me feel ashamed. That shame motivated me to need less help in the future. That made me a better employee and resulted in more opportunities. I had it all figured out.

In the words of Marshall Goldsmith, ‘What got you here won’t get you there.”

In hindsight, the pseudo-reward cycle between shame and progress is neither healthy nor sustainable. No one can do everything and solve every problem, and that’s not a sign of weakness—it’s reality.

Nowhere was that more evident than when our son was first diagnosed with epilepsy. And I don’t mean medically. I could not have done what the doctors, nurses, therapists, and support staff did to keep our son alive and put him back together during the first few years.

There were other areas where I needed help, but rather than ask for it, I, again, internalized those needs. I needed to be strong and carry on. I could take care of my fears on my own. I could deal with the stress those years put on my marriage and still focus on my career. The more I realized I wasn’t doing any of those things, the more shame I felt and the more I turned inwards.

That cycle didn’t only affect me; internalizing it also distanced me from my family, especially from my wife. Not only was she dealing with everything I was, but she bore the brunt of the load and was the target of our son’s outbursts and anger. She also saw what was happening to me and was unable to help because I couldn’t let her.

That led to many hard years. When I finally sought help, it was almost too late. A family can only take so much before it crumbles.

That help came through therapy. That help came from an incredible wife and partner. That help is why our son and family are where we are today. It showed me that asking for help is not a weakness, that I am worthy of being helped, and that there are people who I can depend on for help.

It also helped me realize that people want to help. Being vulnerable and asking for and accepting help brings people closer. I’ve seen that in my relationship with my wife and hope to instill that behavior in our son. He’s going to need help as he navigates his life and I want him to know that asking for it is okay, that there are people who he can depend on to help, and that he is worthy of being helped.

Like every change, it’s a journey. I still have a lot of programming to unravel. I’m better at asking for and accepting help at home than in other environments, like work. But it feels like I am on the right path.

Take Care Of Yourself To Take Care Of Others

I’ve racked up a lot of airline miles in my day. I’m such an expert traveler that I can recite the different safety speeches from the different airlines. Sometimes I’ll sit in my seat with my headphones on and think the words to myself as the flight attendants demonstrate the safety features of whatever Boeing or Airbus metal tube we’re about to push into the sky. “In the event of a loss of cabin pressure, yellow oxygen masks will deploy from the ceiling compartment located above you.” The flight attendant will reach across to the middle seat to the left and the right and let their sample mask drop from their hands and suspend from a rubber tube above the captive audience member.

“Reach up and pull a mask towards you. Place it over your nose and mouth, and secure with the elastic band that can be adjusted to ensure a snug fit. The plastic bag will not fully inflate, although oxygen is flowing.” The snap of the rubber band secures the mask to the painted face and perfect hair of the actors in the repetitive play before the big life lesson is revealed.

“Secure your own mask first before helping others.”

Boom. Mic drop. Well, except for the part about where the emergency exits are. And the safety lighting. And the raft. And I’m sure a loose microphone rolling around the plane is a safety hazard. But that statement about securing your own mask before helping others…that’s the one that gets all the press. But why? It goes against everything we’re taught. It’s selfish to think of yourself first. “I need to save my [insert anyone other than myself]!” “There will be time to put my mask on after I save everyone else.” “Think of the children!” Such a contradiction in a statement that is made thousands of times a day around the world in a hundred different languages but also one that is as relevant on the ground as it is at 30,000 feet.

I’m not the first person to write about the importance of taking care of yourself so that you can take care of those around you. I’ve read the articles, too. They sounded great in theory. But in practice, it’s easy to forget to do it or to realize that you’re not doing it. There’s always so much that needs to be done and no one else to do it or no time to do it all. There are jobs and obligations and doctor appointments and seizure days and batches of keto cooking to do. There are the day-to-day operations of keeping a family in the air and safe and together. There are the “have to” with little time for the “want to”.

In an airplane, there are sensors that detect the loss of cabin pressure and trip the release of the oxygen masks from the cabin. That’s a pretty clear sign that something is wrong. In life, there are no sensors. There are no oxygen masks. Most of the time, you don’t know that your cabin pressure has been lost until it’s too late. Instead of passing out from the lack of oxygen and unable to help those around you, you find yourself in a hole, alone, and distant from those that need you the most. In both cases, it is impossible to breathe.

I’m finding myself in that place again. I feel myself pulling away from those around me. My wife is hinting that she’s feeling alone in the quagmire. I’ve dropped the things from my list that are just for me, things that refuel me, and I’m feeling drained. These are my warning lights, telling me that I’m not taking care of myself and that it’s impacting my ability to take care of my family.

It is time for me to find my own mask and to put it on.